Tip of the Week

Whether it’s a Window desktop computer, a MacBook Laptop, or a smartphone there comes a point in time you need to do a scorched earth to fix an issue.  Most of have never had to reset their mobile device, but when it becomes necessary then here is my guide on how to do it and keep your data.

1. Make sure to back up your data by either saving it to your computer via the link cable or to a removable memory card.  As for your contact info you export that to either that same removable memory card or a sim card if the phone has one.
2. Next is to remove that memory card so it doesn’t accidentally get deleted in the reset. 
3. For most phones if you go to Settings, Applications or Storage; then select factor reset to start the process.  Once it starts don’t mess with it will take anywhere from 5-15 minutes depending on make and model.
4. Once the deed is done, the least fun part comes where you have to import everything back onto the phone which takes a few minutes.
5. If that doesn’t fix the issue then you may need to call tech support so they can try something from the backend of the phone, or call me.

Mobile Apps for the Busy Professional

For the busy professional on the go it’s important to stay connected, to not just your employees, clients, but your files as well.  I have found this to be true regardless of working from home, in an office, or on the go.  With all the apps out there how do you choose one that will keep you and yours connected? There’s an app available for both Android and Apple users that’s developed by Google; meet Quickoffice.  Google acquired it back in June 2012 and has now made it free to use.  It’s similar to working with Microsoft Office; in that you can create documents, spreadsheets, and presentations, and there really is no learning curve to using it.  Just like with Office you can also save files in common Office file formats which allows you and others to view or edit it using Microsoft Office.  Or save your files to “the cloud” using Google Drive, which then allows collaboration with anyone and access from anywhere, from any device.